About ServiceOne

Protecting Homes and Giving Peace of Mind

ServiceOne was founded with a simple mission: help homeowners protect their homes from unexpected breakdowns. We believe every family deserves the peace of mind that comes with knowing help is just a phone call away.

Our Story

Built by Industry Veterans, for Homeowners Like You

ServiceOne was founded in 2018 by a team with over 50 years of combined experience in the home services, energy, and insurance industries. We saw a clear opportunity: homeowners deserved better protection for the systems that keep their families comfortable.

Traditional home warranties are complicated, expensive, and full of fine print. When something breaks, you're left arguing about what's covered. But when we looked at what homeowners really wanted, it wasn't a stack of papers—it was the peace of mind of knowing someone would help when things go wrong.

That's when we developed the Home Energy Protection Plan. By partnering with utility companies, we created something simple: protection that appears on your utility bill. When something breaks in your home—your AC, your furnace, your electrical panel—we fix it. No deductibles, no hassle.

Technician servicing air conditioning unit outside modern home
50+

Years Combined Experience

Our Mission

What Drives Us Every Day

Our Mission

"To give every homeowner the peace of mind they deserve by providing simple, affordable protection for the home systems that keep their families comfortable—delivered through the utility companies they already trust."

You Come First

Your satisfaction is our priority. Every decision we make starts with: "How does this help homeowners protect what matters most—their homes?"

Uncompromising Quality

We don't cut corners. From our technician network to our customer service, excellence isn't optional—it's the standard.

Innovation-Driven

The energy market evolves constantly. We stay ahead by continuously improving our products, technology, and service delivery.

Customer Obsessed

Whether it's your end customers or your internal team, we design every experience with the user's needs at the center.

Radical Transparency

No hidden fees, no surprise claim denials, no fine print. We believe in clear, honest relationships with everyone we work with.

Making a Difference

We measure success not just in revenue, but in the families we help and the communities we strengthen.

Our Impact

Numbers That Tell Our Story

We're proud of the results we've achieved alongside our ESCO partners—protecting homes and driving business growth across America.

500K+

Homes Protected

Across all 50 states

35%

Avg. CLV Increase

For enrolled customers

28%

Churn Reduction

Average across partners

42%

Attach Rate

With optimized rollout

500+

ESCO Partners

50

States Covered

50K+

Claims Processed

Our Journey

Milestones That Define Us

2018

ServiceOne Founded

Launched with a vision to transform how energy suppliers engage their customers through protection programs.

2019

First ESCO Partnership

Signed our first major ESCO partner, proving the model and achieving 35% attach rates.

2020

National Expansion

Expanded to 15 states with network of 5,000+ licensed technicians across the country.

2022

100K+ Customers Protected

Reached 100,000 enrolled customers and processed over 50,000 service claims.

2024

Technology Platform Launch

Released next-gen integration platform enabling same-day ESCO onboarding and real-time analytics.

2026

500+ ESCO Partners Nationwide

Trusted by energy suppliers across all 50 states, protecting over 500,000 American homes.

Modern home with HVAC system

Ready to Protect Your Home?

Adding home protection to your utility bill takes just minutes. No paperwork, no inspection, no hassle—just peace of mind for your family.