Coverage Details

What's Covered?

ServiceOne protects the home systems you rely on every day. From heating and cooling to electrical and plumbing, we've got you covered with no deductibles and no service call fees.

No Deductibles
$0 Service Calls
24/7 Support

Coverage by Plan

Essential

HVAC Only

Plus

+ Electrical

Premium

+ Plumbing

All Plans Include

Included with Every Plan

24/7 Emergency Line

Always here when you need us

Licensed Technicians

Background-checked professionals

Coverage Details

What We Protect in Your Home

ServiceOne covers the home systems that keep your family comfortable and safe. Here's what's included in each plan.

Heating Systems

Furnaces, heat pumps, boilers, and thermostats. All makes and models covered for parts and labor on covered repairs.

All Plans

Cooling Systems

Central AC units, air conditioners, heat pumps, and ductwork. Keep your home cool all summer long.

All Plans

Electrical Systems

Electrical panels, wiring, outlets, light fixtures, and ceiling fans. Stay safe with covered electrical repairs.

Plus & Premium

Plumbing & Drains

Water heaters, pipes, drains, faucets, toilets, and sump pumps. Coverage for leaks, clogs, and breaks.

Premium Only

Smart Home Devices

Video doorbells, smart thermostats, and connected home devices. Repair and replacement coverage included.

Plus & Premium

Need More Coverage?

Premium plan covers additional systems including appliances and more. Check our full coverage list for details.

View All Plans
Easy & Convenient

Manage Everything Online

From sign-up to service requests, handle everything from your phone or computer. No paperwork, no phone calls needed.

Book Online Anytime

Schedule repairs 24/7 through our website. Pick a time that works for you, even evenings and weekends.

Real-Time Updates

Get instant notifications about your appointment, technician arrival time, and service completion.

Secure Account Access

View your coverage details, billing history, and service records anytime in your secure online account.

Digital Service Records

All your repair history and warranties stored securely online. Access them anytime you need.

Get Protected Today
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Security & Compliance

Enterprise-Grade Security

We take data security seriously. Our platform meets the highest standards for protecting customer and partner information.

SOC 2 Type II

Annually audited security controls and compliance reporting.

AES-256 Encryption

All data encrypted at rest and in transit with bank-grade security.

GDPR Compliant

Full compliance with EU data protection regulations.

CCPA Compliant

California Consumer Privacy Act compliant data handling.

99.9% Uptime SLA

Enterprise-grade infrastructure with redundant systems and 24/7 monitoring.

Data Residency

US-based data centers with options for specific regional requirements.

Audit Logging

Complete audit trails for all API calls and data access.

Getting You Live

We Handle the Heavy Lifting

From kickoff to go-live, our team manages the technical work. Your team stays focused on your business.

1
Week 1

Kickoff & Discovery

  • Technical requirements review
  • Environment setup
  • API credentials provisioning
2
Week 2

Connector Setup

  • Pre-built connector install
  • Configuration & mapping
  • Initial sync testing
3
Week 3

Testing & QA

  • End-to-end testing
  • Error handling validation
  • Performance benchmarking
4
Week 4

Go-Live

  • Production deployment
  • Monitoring & support
  • Handoff to operations
Dedicated Integration Engineer assigned to every partner
FAQ

Common Questions from Homeowners

Everything you need to know about protecting your home.

Let's Talk Integration

We'd love to show you how ServiceOne fits into your operations. Schedule a call with our team—we'll handle the technical details.

In Your Technical Demo, We'll Cover:

Your billing system compatibility
Integration timeline & requirements
API capabilities overview
Custom development needs