Question 1

How quickly can I get coverage started?

Accepted Answer

Coverage can begin as early as today! Once you sign up and select your plan, you'll receive immediate protection. There's no waiting period for most plans—just select your coverage and start saving on potential home repairs.

Question 2

What exactly does my home warranty cover?

Accepted Answer

Your coverage includes repair or replacement of major home systems like HVAC, electrical, plumbing, and appliances. Plans range from basic HVAC protection to comprehensive whole-home coverage. Check our plans page for full details on what's included.

Question 3

How do I file a claim when something breaks?

Accepted Answer

Filing a claim is easy! Log into your online account, submit a service request, and we'll dispatch a vetted technician to your home—often within 24 hours. You'll only pay a small service call fee, and we handle the rest.

Question 4

Can I cancel my plan anytime?

Accepted Answer

Yes, absolutely! There are no long-term contracts or cancellation fees. You can cancel your coverage at any time from your account dashboard. If you cancel mid-month, you'll retain coverage until the end of your billing period.

Question 5

What if I need a repair on a weekend or holiday?

Accepted Answer

We're here when you need us! Our network of licensed technicians is available 24/7, including weekends and holidays, for emergency repairs. Log into your account anytime to request emergency service—your coverage doesn't take a day off.

Question 6

Is there a home inspection required?

Accepted Answer

No inspection required! Unlike traditional home warranties that make you prove your systems are in good condition, ServiceOne covers your systems as-is from day one. Just add it to your bill and you're protected.

Question 7

How much does it cost?

Accepted Answer

Plans start at $19.99/month for Essential coverage. Plus is $34.99 and Premium is $59.99. Add Surge and Water Line Protection together and save! Our Complete Home Bundle is $39.99/month. There's no enrollment fee, no service fee when you use your coverage, and no deductibles.

Question 8

How do I file a claim?

Accepted Answer

Just call our 24/7 hotline. We'll verify your coverage, dispatch a licensed technician to your home, and keep you updated throughout the process. It's that simple.

Question 9

Is ServiceOne available in my area?

Accepted Answer

ServiceOne is available in all 50 states and Washington D.C. Our network of licensed technicians covers both metropolitan and rural areas. Enter your zip code or call us to confirm service in your area.

Question 10

What systems are covered?

Accepted Answer

Coverage depends on your plan. Essential covers heating and cooling systems. Plus adds electrical panel and wiring. Premium covers everything plus water heaters, leak detection, and more. All plans include 24/7 emergency support.

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